As part of our commitment to delivering unparalleled service and products, Norris & Samon has chosen to partner with Verifone for our Point of Sale equipment.
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Both Norris & Samon and VeriFone recognize it is vital to keep your business open and running as efficiently as possible every second of the day. VeriFone's Petroleum group has a dedicated team working specifically for the petroleum market.
VeriFone’s Petroleum Help Desk Service is staffed 24/7/365 with fully-trained professionals, eager to help anytime you need assistance — from your simplest procedural question to complex software diagnosis to POS system reconfigurations. Help Desk also offers easy-to-use remote support if required — greatly reducing costly repair technician site visits.
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BENEFITS AT A GLANCE
• 24/7/365 comprehensive service
• Fully-trained professional technicians
• Qualified assistance with hardware, software and partner interfaces
• Direct interface to all application networks for added support
• Extensive, fast, easily-accessible knowledge database
• Multi-layered infrastructure supports all call levels and complexity
• Sophisticated call routing expedites the right resources for fast answers
• Escalation to senior product experts
More about VeriFone's 24/7/365 Petroleum Service Help Desk.
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SYSTEMS WE OFFER
Secure Pump Pay - a powerful solution for supermarkets and other retailers that need to upgrade their exisiting fuel dispensers to suppor the Triple Data Encryption Standard (TDES). It includes a PCI approved payment module for pumps that is easy to use, easy to integrate into existing pumps and works seamlessly with everything in your site.
Sapphire - a powerful site controller and web server that adds peripheral management bandwidth and allows for future configuration expandability.
Ruby Super System - combines card processing, fuel dispensing, dispenser card reader (DCR) control, and ECR functions to meet the needs of fast-paced petroleum/convenience-store operations—where quick customer turnaround, easy pump control, and accurate record keeping are imperative.
Topaz XL - first of its kind in the petroleum and convenience store industry, Topaz XL offers a modern touch screen technology along with a standard 120-key keyboard. For state-of-the-art aesthetics, outstanding cashier productivity, and efficient operations management, Topaz XL provides all of the tools you need for complete store efficiency.
V900 and VIPER - cutting edge V900 electronic payment server, EPS, along with the VIPER payment processing application, makes standardizing and updating aging applications and hardware platforms effortless. V900 and VIPER separates credit card processing from POS systems.
For more information, contact Scott Winchester.
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